Terms and Conditions

Health Ko Philippines Online Store

Effective Date: [Insert Date]

1. General

Welcome to Health Ko Philippines (“we,” “our,” or “us”). By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree, please do not use our website.

By placing an order, you confirm that you are at least 18 years old or have parental consent, and that all information you provide is accurate and complete.

2. Products and Information

We strive to ensure all product descriptions, images, and pricing are accurate. However, product images may slightly vary from actual items, prices and availability are subject to change without notice, and we reserve the right to correct errors at any time.

All products sold are intended for general health and wellness purposes only and are not a substitute for professional medical advice.

3. Order Acceptance

All orders are subject to acceptance and availability.

We reserve the right to cancel or refuse any order, limit quantities per customer, and request additional verification for suspicious transactions.

4. Payment Terms

We accept available payment methods shown at checkout, which may include credit/debit cards, online payment gateways, bank transfer, and cash on delivery if available.

Orders will only be processed once payment is confirmed, except for approved cash on delivery transactions.

5. Shipping and Delivery

Delivery timelines are estimates and may vary depending on location.

We are not liable for delays caused by courier issues, weather conditions, force majeure events, incorrect delivery details, or other circumstances beyond our reasonable control.

Shipping fees are calculated at checkout.

6. Returns and Refunds

Due to the nature of health, wellness, and personal care products, opened, used, perishable, or hygiene-sensitive items are non-returnable.

Returns are only accepted if the item received is defective, damaged, or incorrect.

Return or refund requests must be made within [X days] from receipt of the order, together with proof of purchase and supporting photos or documentation.

Approved refunds may be processed through the original payment method, store credit, or other available refund channels, depending on the circumstances.

7. User Account

If you create an account, you are responsible for maintaining the confidentiality of your account details and password.

You are responsible for all activities under your account. Please notify us immediately of any unauthorized use.

8. Intellectual Property

All content on this website, including logos, images, text, graphics, layout, and design, is owned by Health Ko Philippines or used with permission.

You may not copy, reproduce, distribute, or use any website content without prior written consent.

9. Prohibited Use

You agree not to use this website for illegal activities, attempt to hack or disrupt the system, upload malicious code, misuse the platform, or interfere with other users’ access to the website.

10. Limitation of Liability

To the fullest extent permitted by law, Health Ko Philippines shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the website, products, or services.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

11. Health Disclaimer

All products and information provided on this website are for general health and wellness purposes only.

They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a licensed healthcare professional before using any product, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting your personal data in accordance with applicable data privacy laws, including the Philippine Data Privacy Act.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Any disputes shall be subject to the proper courts of the Philippines.

14. Changes to Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Payment Gateway Disclaimer

Payments processed through third-party gateways, including but not limited to Paynamics, are subject to their own terms, conditions, and security protocols.

Health Ko Philippines is not responsible for delays, errors, or issues caused by third-party payment systems.

16. Contact Information

For questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Health Ko Philippines
Email: [Insert Email]
Phone: [Insert Contact Number]
Address: [Insert Business Address]